Nasoozin Quality Policy and Certifications
(NEPCO)
Nasoozin Engineering and Production Company was established with the aim of producing the refractory materials required by the country and providing engineering services in this field. At present, the company is specifically engaged in the production of various types of special refractory (monolithic) materials, offering consulting services, designing furnace refractory linings, and supervising furnace refractory installation.
The company’s quality management policy is founded on the principle of continuous improvement, with the consistent goal of enhancing customer satisfaction. In this regard, the company has implemented a Quality Management System based on ISO 9001:2015 and continually adheres to the following principles:
Customer Trust and Satisfaction
Gaining trust, maintaining, and enhancing customer satisfaction
Commitment to Obligations
Timely fulfillment of commitments to customers
Providing continuous services to customers
Close collaboration with refractory-consuming industries and providing dedicated services before and after sales
Innovation and Quality Improvement
Efforts to identify factors affecting quality, continuously improve it, and develop new products
Employee Empowerment
Training and enhancing employees’ technical knowledge, creating a suitable work environment, and promoting a culture of participation
Integrated Quality Management
Planning to institutionalize the quality management system at all levels of the company
Compliance with Requirements
Committed to fulfilling all applicable requirements within the company
Certifications
