Nasoozin Quality Policy and Certifications
(NEPCO)
Nasoozin Engineering and Production Company was established with the aim of producing the country’s required refractory materials and providing engineering services in this field. The company is currently active in the production of various special refractory materials (monolithic) and in offering consulting services and furnace refractory lining design. The company’s main quality policy is based on continuous improvement, with the goal of consistently enhancing customer satisfaction. Accordingly, the quality management system is implemented in accordance with the ISO 9001:2015 standard, and the company continuously adheres to the following principles:
Customer Trust and Satisfaction
Gaining trust, maintaining, and enhancing customer satisfaction
Commitment to Obligations
Timely fulfillment of commitments to customers
Customer-Oriented Services
Close collaboration with refractory-consuming industries and providing dedicated services before and after sales
Innovation and Quality Improvement
Efforts to identify factors affecting quality, continuously improve it, and develop new products
Employee Empowerment
Training and enhancing employees’ technical knowledge, creating a suitable work environment, and promoting a culture of participation
Integrated Quality Management
Planning to institutionalize the quality management system at all levels of the company
Compliance with Requirements
Committed to fulfilling all applicable requirements within the company
Certifications
